Military Personnel Notice: Update on Hurricane Florence Travel Claim Reimbursements
Do you have questions about the status of your Hurricane Florence travel claim? If you are still waiting to be paid for your approved travel during Hurricane Florence, contact your unit's local S-1 administrative office where you originally submitted the claim to find out the status of your claim and if any action is required by you. Several reoccurring mistakes have been identified when submitting a claim to include the following:
- Authorizing Official signature or date missing.
- Copy of evacuation orders not submitted with the claim.
- Dependent claims submitted under the name of the member or incorrect Electronic Funds Transfer information. Payment cannot be made to a member's account for a dependent's claim. A separate claim with separate payment information is required. This applies when the member evacuated separately and did not claim dependents on their own evacuation claim.
If you haven't submitted an evacuation claim, you are still eligible to do so. More than $17M has already been paid out. For all questions about submitting an evacuation claim or the status of a previously-submitted claim, contact your unit's S-1 administrative office.
Base Personnel Notice: Regional Service Desk has transitioned to Enterprise Service Desk
The Regional Service Desk (DSN: 312-451-1019) has been transitioned to the Enterprise Service Desk (DSN: 322-915-3333/ COMM:1-855-373-8762) to provide support for all Marine Corps Enterprise Network (MCEN) Information Technology hardware, software and network IT service requests. The Enterprise Service Desk will serve as the user-facing “hub” for MCEN IT support and be responsible for resolving or facilitating the resolution of issues presented by all supported personnel. The ESD’s most active role will be to support the Incident Management (IM) process and work closely with the regional IT support structure that already exists. All customers should contact the ESD at 1-855-373-8762 (DSN: 322-915-3333) for MCEN IT support.
Public Notice: Navy Denies All Pending Camp Lejeune Federal Tort Claims Act Claims
WASHINGTON - The health and welfare of service members, veterans, civilians, and their families is the Department of the Navy’s (DoN) leading priority. For more than two decades, the Navy and Marine Corps have supported and assisted the study of possible impacts of water contamination at Marine Corps Base Camp Lejeune, North Carolina. To date, approximately 4,400 Federal Tort Claims Act (FTCA) administrative claims have been filed alleging personal injury or wrongful death resulting from exposure to contaminants from the 1950s to the 1980s. (Continue reading)
Personnel Notice: DLA Document Services transitions to Strategic Data Services
Effective immediately, Defense Logistics Agency (DLA) Document Services has closed its facility on Post Lane in Building 80 on Marine Corps Base Camp Lejeune, and it has opened a new DLA Strategic Data Services customer relations office in Building 906 adjacent to the corner of Louis Road and Hickory Street. These changes were made as a result of restructuring within DLA in an effort to transition the Department of Defense from onsite, transactional processes to online and consultative services which included reducing the number of facilities DLA manages and replacing them with a Customer Relations Specialist. DLA's CRSs will be able to assist you with all of their products and services. These changes will allow DLA to continue providing the best quality and value services to meet your current and future needs.
As a result of this restructuring, DLA Strategic Data Services now offers expanded services in addition to printing services, scanning and conversion, and office device management.
For more information or to speak with a CRS, please visit their office located in the corner of Building 906 closest to the intersection of Louis Road and Hickory Street. Their office is open Monday through Friday 7 a.m. until 3:30 p.m. and is closed on weekends and Federal holidays.
You may reach them by phone at (910) 238-3641, and you can learn more and request services by visiting Data Services Online at https://dso.dla.mil.
Public Notice: K-12 School Liaison offers post hurricane support
It is very important for both inbound and outbound families to make contact with the School Liaison Officer prior to PCS moves this year. Impacts to academic progress and credits could cause significant disruptions to a child's educational progress. School liaison services are available for children of any ID card holder in any service branch regardless of where children attend school. Homeschool support is also available.
E-mail julie.fulton@usmc.mil or donna.grady@usmc.mil or find us on FB "Camp Lejeune-New River School Liaison" and leave us a message. You don't know what you don't know.
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